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Water Conservation

Important Announcement

On May 5, 2015, the Beverly Hills City Council finalized a modified version of Stage D in the City's emergency water conservation program in order to meet the state-mandated goal of a 36% reduction in water use. The new restrictions on water use go into effect next month and will include penalties for not reducing water consumption by 30% and for violations of outdoor watering restrictions.  

Frequently Asked Questions - Stage D Water Conservation Program (FAQ's)

News Release - City Council Finalizes Strict New Water Conservation Measures

On April 1, 2015, Governor Brown directed the State Water Resources Control Board to implement statewide mandatory water reductions due to continuing drought conditions. For the latest information from the State Water Board, please visit the link here: SWRCB

Please continue to check this webpage for regular updates on this item. For tips and ways to reduce water use, please review the information below. 



Program Overview

Given the severe drought conditions, the state of California enacted emergency regulations to reduce outdoor water use to promote water conservation. Part of the state's directive requires water suppliers to take action and step up conservation efforts. 

Stage D conservation measures include the following water restrictions: 

  • Except for single-family and multi-family residential users in tier 1 who will remain in tier 1 for the next billing cycle, users shall reduce water usage to seventy percent (70%) of the amount in the baseline period as determined by the City Council. The baseline will be the same billing cycle from one year ago. 
  • Except for single-family and multi-family residential users in tier 1 during the current billing cycle, a tiered water penalty surcharge based on the cost of providing the higher volume of water will be established. Customers will be notified before the penalty surcharges are implemented.  
  • Landscape irrigation shall be restricted to two days per week. 
  • All public restrooms in the City and private bathrooms in hotels shall notify patrons and employees of water conservation goals.
  • Plumbing and irrigation leaks shall be repaired as soon as practicable. The City may issue notices to repair visible leaks.
  • Landscape irrigation shall be restricted to two days per week.
  • Exterior wash-down of buildings and wash-down of vehicles shall be prohibited, unless:Water usage from fire hydrants shall be limited to firefighting, related activities or other activities necessary to maintain the public health, safety and welfare. Exceptions below:
    • The washing is done on the immediate premises of a commercial car wash or commercial service station or with reclaimed wastewater.
    • The health, safety and welfare of the public are contingent upon frequent vehicle cleaning, such as the cleaning of garbage trucks and vehicles to transport food and perishables.
  • Plumbing and irrigation leaks shall be repaired as soon as practicable. The City may issue notices to repair visible leaks. 
  • Refilling of pools, spas or ponds shall be prohibited unless required for health or safety reasons. Topping of pools with water to maintain filter effectiveness and prevent standing water with breeding of insects is considered filling for health reasons. 
  • Operation of water fountains is prohibited unless reclaimed water is used. 
  • Restaurants shall serve water upon request only. 
  • All public restrooms in the City and private bathrooms in hotels shall notify patrons and employees of water conservation goals. 
  • Water usage from fire hydrants shall be limited to firefighting, related activities or other activities necessary to maintain the public health, safety and welfare. 
  • Violation by any person of the mandatory requirements for outdoor watering shall constitute a misdemeanor and, upon conviction, shall be punished by a fine not to exceed one thousand dollars ($1,000.00). Continued excessive use may result in termination of water supply through irrigation water services and/or restriction of water supply through domestic meters. The violation of each element, and each separate violation thereof, shall be deemed a separate offense, and shall be punished accordingly.


Rebates for Eligible Water Efficient Devices and Turf Removal

Rebates are available for water efficient fixtures and equipment for single and multi-family residences, businesses, industry, institutions and large landscapes. All rebates are offered through the City's partnership with the Metropolitan Water District on water saving devices and appliances.

For more information, please visit: Be Water Wise and So Cal Water $marts. Please note, the rebates are available on a first-come, first-serve basis. Currently, all funds have been committed but they are still accepting online applications. Additional program funding may be made available as early as May 26, 2015. Please check the website regularly for updates. 


Landscape and Gardening

Outdoor water use accounts for about 60-70% of overall water use. As such, one of the better ways to reduce water use is to incorporate drought tolerant landscape design and gardening techniques. Information about useful tips to transform your yard can be found here.

Currently, the City limits the use of artificial turf to residential backyards. However, the City Council is reconsidering the use of artificial turf in residential front yards and parkways given the State's drought conditions. During the May 18th Study Session, the City Council discussed artificial turf and live plant alternatives. Part of the presentation includes a discussion of various live plant alternatives. A link to the May 18th meeting can be found here: Study Session Agenda (Click item 2 on the meeting agenda).

For more useful links about drought tolerant landscaping, please check out the sites below: 


Water Tracker 

This is a free program available to City of Beverly Hills water customers to track overall water use. The Water Tracker may be accessed from the City's website by going to this link: Water Tracker.


Leak Detection Program 

The City utilizes an Automated Meter Reader system to track water usage for its customers. The City is able to identify leaks through this system and contacts water customers regarding potential leak issues. Water use resulting from leaks may be discounted and the City can provide assistance for those who have trouble identifying the source of the water leak. 


Report Water Waste

Please visit, www.beverlyhills.org/waterwaste to report a water leak or excessive water use anywhere in the Beverly Hills service area. Once you complete the form, the City will dispatch staff to assess and repair the leak as needed.


Resources for Businesses

To assist businesses with water conservation efforts, the City has a limited number of messaging materials that are available at no-cost. These materials include tent cards for restaurants to serve water upon request, as well as bed sheet and towel change options for hotel guests. Samples of available items can be found here: 

  • Water served upon request for restaurant use
  • Bed sheet change upon request for hotel business use
  • Bathroom towel change upon request for hotel business use

If you are interested in obtaining these materials, please contact Arnetta Eason with the Public Works Services Department at 310-285-2467. 


Contact Information

For water billing-related issues, please contact the Utility Billing Customer Service at 310-285-2434. For information regarding any of the City's conservation programs, please contact the Public Works Customer Service at 310-285-2467. 

For the latest information about the state's drought conditions, please visit: http://ca.gov/drought.


Useful Tips for Businesses and Residents to Reduce Water (Outdoors, Indoors and All Year Long)

Water Conservation