Water Conservation

Important Announcement

 On April 21, 2015, the Beverly Hills City Council approved a modified version of Stage D of the City's emergency water conservation program. The strict new water conservation measures will be implemented to meet the state-mandated goal of a 36% reduction in water use.  

News ReleaseCity Council Approves Strict New Water Conservation Measures, Mandatory 36 Percent Reduction in Water Use Sought

On April 1, 2015, Governor Brown directed the State Water Resources Control Board to implement statewide mandatory water reductions due to continuing drought conditions. The Governor's declaration can be found here: http://gov.ca.gov/news.php?id=18910

Please continue to check this webpage for regular updates on this item. For tips and ways to reduce water use, please review the information below. 

Program Overview

Given the severe drought conditions, the state of California enacted emergency regulations to reduce outdoor water use to promote water conservation. Part of the state's directive requires water suppliers to take action and step up conservation efforts. 

During the May 5, 2015 meeting, the Beverly Hills City Council will consider instituting a Stage D water conservation program, which requires residents to reduce water use by 30%. If approved, the water use restrictions will go into effect immediately.

In the Fall of 2014, the Beverly Hills City Council approved a Stage B water conservation program, which required residents to reduce water use by 10%. The Stage B program included  the state's outdoor watering restrictions and city restrictions. 

Please review ways to cut back on water use below. 

  • Restaurants shall serve water upon request only.
  • All public restrooms in the City and private bathrooms in hotels shall notify patrons and employees of water conservation goals.
  • Plumbing and irrigation leaks shall be repaired as soon as practicable. The City may issue notices to repair visible leaks.
  • Landscape irrigation shall be restricted to two days per week
  • Exterior wash-down of buildings and wash-down of vehicles shall be prohibited, unless:Water usage from fire hydrants shall be limited to firefighting, related activities or other activities necessary to maintain the public health, safety and welfare. Exceptions below:
    • The washing is done on the immediate premises of a commercial car wash or commercial service station or with reclaimed wastewater.
    • The health, safety and welfare of the public are contingent upon frequent vehicle cleaning, such as the cleaning of garbage trucks and vehicles to transport food and perishables.
  • Except for single-family and multi-family residential users in tier 1 who will remain in tier 1 for the next billing cycle, users shall reduce water usage to seventy percent (70%) of the amount in the baseline period as determined by the City council.
  • Except for single-family and multi-family residential users in tier 1 during the current billing cycle, a tiered water penalty surcharge based on the cost of providing the higher volume of water will be established.
  • Violation by any person of the mandatory requirements for outdoor watering shall constitute a misdemeanor and, upon conviction, shall be punished by a fine not to exceed one thousand dollars ($1,000.00). Continued excessive use may result in termination of water supply through irrigation water services and/or restriction of water supply through domestic meters. The violation of each element, and each separate violation thereof, shall be deemed a separate offense, and shall be punished accordingly.

Rebates for Eligible Water Efficient Devices and Turf Removal

Rebates are available for water efficient fixtures and equipment for single and multi-family residences, businesses, industry, institutions and large landscapes. All rebates are offered through the City's partnership with the Metropolitan Water District and SoCal Water$mart for rain barrels. For more information, please visit:

Be Water Wise and So Cal Water $marts.

Landscape and Gardening

Outdoor water use accounts for about 60-70% of overall water use. As such, one of the better ways to reduce water use is to incorporate drought tolerant landscape design and gardening techniques. Information can be about useful tips to transform your yard can be found here.

Currently, the City limits the use of artificial turf to residential backyards. However, the City Council is reconsidering the use of artificial turf in residential front yards and parkways given the State's drought conditions. The City Council reviewed this item during the April 21, 2015 Study Session. A copy of the report can be found on the City's website by clicking here: Artificial Turf Staff Report. The City is currently evaluating live plant alternatives and synthetic turf options to reduce outdoor water use, which will be presented at a future City Council meeting. 

Water Tracker 

This is a free program available to City of Beverly Hills water customers to track overall water use. The Water Tracker may be accessed from the City's website by going to this link: Water Tracker.

Leak Detection Program 

The City utilizes an Automated Meter Reader system to track water usage for its customers. The City is able to identify leaks through this system and contacts water customers regarding potential leak issues. Water use resulting from leaks may be discounted and the City can provide assistance for those who have trouble identifying the source of the water leak. 

Report a Water Leak

Please visit, www.beverlyhills.org/reportwaterleak to report a water leak or excessive water use anywhere in the Beverly Hills service area. Once you complete the form, the City will dispatch staff to assess and repair the leak as needed.

Resources for Businesses

To assist businesses with water conservation efforts, the City has a limited number of messaging materials that are available at no-cost. These materials include tent cards for restaurants to serve water upon request, as well as bed sheet and towel change options for hotel guests. Samples of available items can be found here: 

  • Water served upon request for restaurant use
  • Bed sheet change upon request for hotel business use
  • Bathroom towel change upon request for hotel business use

If you are interested in obtaining these materials, please contact Arnetta Eason with the Public Works Services Department at 310-285-2467. 

Contact Information

For water billing-related issues, please contact the Utility Billing Customer Service at 310-285-2434. For information regarding any of the City's conservation programs, please contact the Public Works Customer Service at 310-285-2467. 

For the latest information about the state's drought conditions, please visit: http://ca.gov/drought.

Useful Tips for Businesses and Residents to Reduce Water (Outdoors, Indoors and All Year Long)