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Living Utilities Wastewater - Sewer
Wastewater - Sewer

WASTEWATER/SEWER

TO REPORT SEWER OVERFLOWS OR SEWER BACK-UPS, PLEASE CALL THE:

Public Works Customer Service Number: (310)285-2467

Hours of Operations:

Monday-Thursday:  7:30 AM to 5:30 PM

Friday: 7:30 AM to 5:00 PM

After Business Hours: (310)550-4900

 

The Wastewater Disposal Services program includes Wastewater Maintenance, Wastewater Blockage, Wastewater Conservation, and Wastewater Treatment. The Wastewater Maintenance program is responsible for maintenance of the wastewater conveyance system (sanitary sewer system), which includes but is not limited to inspection, cleaning and repair.  The program utilizes the best management practices, and the latest technology to maintain in optimal condition the wastewater systems for the benefit of the residents, businesses and the City. 

The Wastewater Disposal Services program responds to calls from residents or businesses that are reporting sewer overflows on city streets or are experiencing sewer backups on their property.  Sewer overflows are threat to public health and must be reported immediately.

The Wastewater Conservation program educates the community about prohibited discharges to the sewer system. These are, but not limited to:

  1. Hazardous waste 
  2. Fats, Oils and Grease (FOG)
  3. Cement and soils
  4. Paper and paper towels 
  5. Garbage foods
  6. Solids (i.e. feminine products, pampers, cloth materials, excess pharmaceutical products) 

If you have any questions on what is allowed to be discharged in the sewer system, please call the Public Works Customer Service at (310)285-2467. 

In addition, the Wastewater Conservation program educates the community to maintain the condition of their sewer lateral connection.  Sewer laterals that are not maintained typically causes sewer overflows in the property and public streets.  As mentioned above, it poses public health issues and can significantly damage property. The City urges property owners to inspect the conditions of their sewer lateral by contacting a licensed plumber who can video inspect and can thoroughly clean their lateral line. 

If you need more information, please call the Public Works Customer Service at (310)285-2467. 

The Wastewater Treatment Program ensures that the community's wastewater discharges are treated to industry standards and do not cause public health and environmental issues. The City of Beverly Hills contracts with the City of Los Angeles to treat its wastewater discharges at the Hyperion Treatment Plant where the treated water is used as recycled water source or safely discharged to the ocean. To ensure wastewater discharges can be treated properly, the City of Beverly Hills contracts with the County of Los Angeles to administer the industrial waste pre-treatment program. This program makes sure that industrial and commercial dischargers follow the federal and local limits to protect the integrity of the sanitary sewer system and Hyperion Treatment Plant.  

To find out more about the City's sanitary sewer system, please click here to review the Sewer System Management Plan (SSMP).