The COVID-19 Hotline Number is (310) 550-4680.
Monday-Friday | 9 a.m.-6 p.m.
This is a service of the City of Beverly Hills to provide general information and resources, and does not constitute medical advice. Please consult with your healthcare provider regarding questions surrounding treatment and diagnosis.
The City continues to receive updates from and participate in planning regarding the 2019 Novel Coronavirus (COVID-19) with both the Centers for Disease Control (CDC) and the Los Angeles County Department of Public Health (LACDPH). The City is being proactive and is in regular communication with our local and national partners to coordinate potential response.
The City's Emergency Operations Center is open each day at the highest level and emergency personnel are well trained and ready to respond.
To ensure the continued health and safety of our community, the City of Beverly Hills has provided some tips for practicing good hygiene and staying healthy such as:
- Keep touchpoints clean – these are places that many people touch; such as door handles, counters, phones, keyboards, remote controls, etc.
- Wash your hands– wash many times during the day, for at least 20 seconds. If you can't wash your hands, use hand sanitizer.
- Maintain good personal hygiene and avoid touching your face.
Avoid contact with people who are sick or if you feel sick stay home. Also, consider reducing unnecessary close contact with others by avoiding handshakes or hugs.
The public is reminded to keep in mind these key points regarding the current status of the Novel Coronavirus in the United States:
- The term coronavirus refers to a family of viruses of which the COVID-19 is a part.
- View the CDC Page on Current Cases in the United States, the CDC FAQ Sheet and view the LACPH FAQ Sheet.
- The United States has implemented strict quarantine and monitoring of those returning to the United States.
- The City continues to plan for all emergencies and specifically a potential pandemic causing a need to social distance.
This is an evolving situation and people are reminded to be prepared for any emergency and to stock up on food, water, and other basic necessities.
- Updated Safer at Work Order (07.01.20) - Lists businesses that can reopen
- APPENDIX A: Protocols for Social Distancing (06.29.20)
- APPENDIX B: Protocols for Retail Businesses Opening for In Person Shopping (06.29.20)
- APPENDIX C: Protocols for Warehousing, Manufacturing, Logistics (06.29.20)
- APPENDIX D: Protocols for Office-Based Worksites (06.15.20)
- APPENDIX E: Protocols for Shopping Center Operators (06.29.20)
- APPENDIX F: Places of Worship Protocol (06.29.20)
- APPENDIX G: Protocols for Vehicle Based Parades or Drive Thru Events (05.26.20)
- APPENDIX H: Hair Salons/Barber Shops (06.29.20)
- APPENDIX I: Restaurants (Updated 06.28.20)
- APPENDIX J: Music, Television and Film Production (06.29.20)
- APPENDIX K: Day Camps (06.12.20)
- APPENDIX L: Gym and Fitness Establishments (07.01.20)
- APPENDIX M: Museums, Galleries, Zoos and Aquariums (07.01.20)
- APPENDIX N: Professional Sports Leagues and Facilities Opening for Training Sessions and Spectator-Free Events (06.29.20)
- APPENDIX O:Campgrounds, RV parks and Cabin Rental Units (06.29.20)
- APPENDIX P: Hotels, Lodging and Short-Term Rentals (06.29.20)
- APPENDIX Q: Cardrooms, Satellite Wagering Facilities and Racetracks with Onsite Wagering (Updated Order coming soon)
- APPENDIX R: Personal Care Establishments - Nail Salons, Massage, Estheticians, etc. (06.29.20)
- CLOSED as of June 28, 2020 - APPENDIX S*** Bars, Winery and Brewery Rooms ***Note: The California Department of Public Health has ordered all Bars, Winery and Brewery Rooms in Los Angeles County to close again as of June 28, 2020.
- Customer Safety Guidelines: Curbside Pick-Up
- Business Safety Guidelines: Curbside Pick-Up
- State Guidance by Industry
- State Guidance for Future Restaurant Dining (County by County Variance Section)
- Roadmap to Recovery Infographic
- State of California Resilience Roadmap
On May 29, 2020, the LA County Roadmap to Recovery added restaurants to the list of businesses that can reopen for in-person service. Lower-risk retail and other services, such as barber shops and hair salons, can also reopen with limited occupancy.
#OpenBH is the City's process for allowing businesses to temporarily expand their services to adjacent areas such as parking lots and the public right of way (sidewalks) through a Special Event Permit. Please see below for all details, and email email@example.com with any questions.
To complete an #OpenBH special event permit for outdoor dining, applicants need to complete the following for administrative review by City staff:
- Special event application
- Certificate of insurance, naming the City as additionally insured. Additional information on the City’s Insurance Policy for permits can be found online.
- Layout that following social distancing protocols
For questions, please call the Special Events Office at (310) 285-2408 8am-5pm Monday through Friday.
To find out which Beverly Hills restaurants and markets are currently offering takeout and delivery, please view the Beverly Hills Chamber of Commerce's list HERE.
Currently, street sweeping regulations are being relaxed, but we kindly request you still follow posted signs to help keep our streets clean.
Contact us at 310-285-2196 for temporary residential permits and be prepared to demonstrate proof of residency.
In the commercial district, the City will accommodate parking in front of restaurants to allow for easier access for ‘to-go’ dining.
If you have citation questions related to an exemption you should have received, contact us at 310-285-2196 Monday-Friday 7:00 a.m. - 5:00 p.m.
Some of the City's parking structures have limited payment options. To view to list of parking garages, hours and more, visit our dedicated parking page HERE.
Beverly Hills Residents with residential parking permits may park at no cost at four City public parking garages, view the list HERE.
- NEW: BH Residential Tenants - Rent Reduction Form
- Virtual Senior Fitness Classes and More, Beverly Hills Chamber of Commerce
- LA County Animal Care and Control (Fostering Opportunities)
- The Amanda Foundation
- State of CA Financial Assistance
- L.A. County Business and Worker Disaster Help Center
- Information regarding Beverly Hills Unified School District (BHUSD) and Novel Coronavirus
- Los Angeles County Public Health (LACPH) Fact Sheet (PDF)
- Los Angeles County Public Health Fact Sheet (Farsi) (PDF)
- (LACPH) What You Should Know Infographic
- (LACPH) What If I'm Exposed
- (LACPH) How to Cope With Stress
- (LACPH) Cleaning in Group Settings
- (LACPH) Cleaning in the Home
- Centers for Disease Control and Prevention (CDC)
- World Health Organization (WHO)
- Unemployment and Paid Leave from EDD
- SCE Response
- Clean Power Alliance's COVID-19 Relief Program
- SoCalGas Response
- SoCalGas Resource Toolkit
- ATT Internet Response
- FAQs regarding animal control and COVID-19
- Pet Owners FAQs
- Housing Rights Legal Services and Senior Legal Services:Bet Tzedek Legal Services
- Homeless Services
- Food Security
- Where to lodge complaints- Price Gouging
- Call 1-800-952-5225
- Fill out an online form HERE
- Small Business Administration Approved Lenders for Paycheck Protection Program Loans and Economic Injury Disaster Loans
- Paycheck Protection Program (PPP) – forgivable loans up to $10 million
- SBA Disaster Assistance – Economic Injury Disaster Loan (EIDL) Loans – up to $2 million in loan assistance
- EIDL Loan Advance – up to $10,000 loan advance regardless if approved for EIDL loan
- SBA Express Bridge Loan Program – up to $25,000 express loans
- SBA - Debt Relief Program – will pay principal, interest, and fees on existing loans
- US Chamber of Commerce Resources
- CA iBank Disaster Relief Loan Guarantee Program – up to $10 million loans
- EDD Tax assistance: Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from in the EDD to file their state payroll reports and/or deposit state payroll taxes. A written request for extension must be received. Call the EDD Taxpayer Assistance Center (1-888-745-3886)
- Employment Development Department: Unemployment Insurance Work Sharing Program
- Notice From Landlord to Commercial Tenant Regarding Required Meeting to Negotiate Rent Payment Schedule
- LA County Employer Assistance Grant Fund – up to $10,000 grants
- LA County Small Business Recovery Loan Program – Loan up to $20,000 for any for-profit business with 25 or fewer employees
- LA County Property Tax Relief – Request Penalty Charge Waivers
- LA County Business and Worker Disaster Help Center – Resources for Employers and Employees
- LA County Economic Development Corporation (LAEDC) – Resources for layoff aversion and access to capital
- LA Regional Small Business Development Center (LA SBDC) – Resources for access to capital, pivoting your business model, training and loans
- Jewish Free Loan Program – up to $10,000 loans
- Solid Waste/Trash Service Pausing - Businesses can adjust City of Beverly Hills solid waste/trash service charges if not open during this time (call 310-285-2467 or email AskPW@beverlyhills.org)
- Monthly Parking Pausing - Businesses can adjust City of Beverly Hills monthly parking charges if not using during this time (call 310-285-2467 or email AskPW@beverlyhills.org)
- Clean Power Alliance's COVID-19 Relief Program
- LA County Safer at Work Order (updated July 1, 2020)
- City of Beverly Hills Face Covering Mandate – Face coverings must be worn any time you are out in Beverly Hills including while working in essential businesses (updated May 5, 2020)
- City of Beverly Hills Updated Order on Commercial and Residential Tenant Evictions – Additional protections for commercial and residential tenants during COVID-19 (updated June 19, 2020)
Printable Social Distancing Graphics
The COVID-19 Business Recovery Assistance Task Force is comprised of local business leaders to plan for the recovery and develop strategies for success for our business community as Beverly Hills prepares to re-open following the COVID-19 pandemic.
The members of the Task Force bring decades of Beverly Hills business, hospitality and tourism experience to this critical dialogue and will lead an even more diverse group through discussions as the business sector emerges from the pandemic.
For more information on the Task Force and how to share your expertise please contact Laura Biery, Marketing and Economic Sustainability Manager, at firstname.lastname@example.org
The first virtual meeting of the Task Force was held on Tuesday, April 28 at 4:30 p.m. Watch a recording of the meeting HERE.
Future meetings agendas will be posted HERE.
WE'RE IN THIS TOGETHER
The COVID-19 Kindness Task Force is comprised of community volunteers coming together to help our seniors and most vulnerable.
We are taking action – virtually and safely – to help meet their everyday needs and to bring community back to those in isolation brought on by social distancing.
The State of California, the County of Los Angeles and the City of Beverly Hills have declared a state of emergency in response to the ongoing public health concerns surrounding COVID-19. Protocols for reopening businesses first begin at the State level. After the State announces an industry can reopen, LA County Public Health will asses the timing and method for reopening businesses locally in cities including Beverly Hills.
To promote and protect public health, Beverly Hills City Hall is currently closed to the public until further notice and will operate as a virtual City Hall.
- With LA County's new Health Order, can my business re-open?
- Are restaurants closed?
- Does the City of Bevelry Hills have updated guidelines for Consultants and Contractors in relation to the COVID-19 emergency?
- Are parking restrictions lifted in the City?
- Is the City closed to the public after a certain time each night?
- How do I report a business that is possibly open and not following the Health Order?
- Are businesses allowed to board up their windows?
- Who is responsible for providing direction to the City regarding an infectious disease protocol?
- Is City staff trained to deal with Novel Coronavirus?
- What can I do to prevent contracting the Novel Coronavirus or any other viruses?
- What are symptoms of Novel Coronavirus?
- What should I do if I am feeling sick?
- What should I do if I've been in close contact with someone who has tested positive for COVID-19?
- How do I get tested?
- Who is at risk if they come in contact with Novel Coronavirus?
- Are schools closed?
- How can I support my neighbors and the elderly in my community?
- Do I need to wear a face covering in public?
- Do I need to wear a face covering on private property?
- How do I report businesses or individuals not wearing face coverings?
- How do I make my own face covering?
- Can I travel?
- Can I still attend events?
- Where can I find additional information about the Novel Coronavirus?
- Call to check in on any neighbors or elderly community members and see whether they need any assistance.
- Know what medications your loved one is taking and see if you can help them have extra on hand.
- Monitor food and other medical supplies (oxygen, incontinence, dialysis, wound care) needed and create a back-up plan.
- Stock up on non-perishable food to have on hand in your home to minimize trips to stores.
- If you care for a loved one living in a care facility, monitor the situation, ask about the health of the other residents frequently and know the protocol if there is an outbreak.
The following City facilities are closed to the public until further notice:
The following City sponsored activities and events have been postponed until further notice:
City Clerk: (310) 285-1000 or (310) 285-2400
City Attorney: (310) 285-1055
City Treasurer: (310) 285-2411
City Auditor: (310) 285-6866
City Manager: (310) 285-1014
Community Development: (310) 285-1141
Community Preservation: (310) 285-1119
Code Violations: (310) 285-1119
Rent Stabilization: (310) 285-1031
Community Services Administration: (310) 288-2220
Community Services Registration: (310) 285-6850
Finance: (310) 285-2424 / Utility Billing (310) 285-2436
Human Resources: (310) 285-1067
Information Technology: (310) 285-2590
Public Works: (310) 285-2467 or ask AskPW@beverlyhills.org
Fire Department (Non-Emergency): (310) 281-2700
Police Department (Non-Emergency): (310) 550-4951
For an emergency, call or text 911.
The City of Beverly Hills has a mass communication system to notify citizens of an emergency or disaster. If you live or have a business in the City, your landline phone is already included. Go to Emergency Telephone Notification Sign Up to add your cell phone, email address and other information.
For emergency information specific to the City of Beverly Hills, go to the following sources:
Radio: 1500 AM
TV: Channels 10 and 35
Text: BEVHILLS and BEVHILLSPD to 888777 to receive text message alerts
For further information, contact Emergency Management at (310) 285-1025.